Ok, so I am at work and I am bugged. Maybe it's the day. Maybe it's me. Either way, I kinda hate this place right now. I have decided that in an attempt to make my day better, I will blog. I will write about what bugs me about my job.
(This could be a long list!)
1. I hate when people just walk up to my window. We have the ropes for a reason. We want you to walk thru the ropes and stop when you get to the end. Do not walk up to our window until you are called. There is probably a reason we haven't called you over yet. We could be writing something down or counting money or something we don't want you to see. So wait. Just wait at the end of the ropes until you are called.
2. Ok, so after I have called you to my window and I ask how you are, please respond. Don't just tell me your number. I would like a response. If I am going to ask how you are, you can atleast tell me you are good or tell me you are having a bad day. Maybe you could even ask how I am doing. Whatever, just acknowledge that I am talking to you.
3. If you belong to a different credit union and you are coming to our credit union to do your transactions, please tell me that you are with a different credit union. We have to do a different step to access the credit union and it would be very helpful if you would tell us that first instead of just telling us your number.
4. After I do your transaction and ask if you need anything else, DO NOT say "a million dollars" this is probably the lamest thing you could say to a teller. We hear it all the time and we think you are really stupid for saying it. It's not funny, it never has been and never will be. It is old and such a dumb thing to say. So to avoid looking like an idiot, please don't ask for a million dollars because the chances of us saying "OK, sure" are slim to none.
5. Don't ask for "Free Samples" When people say this I seriously want to slap them. Why would you say something like this. I hate when people joke like this. Once again, lame things like this are not funny.
6. Please don't bring me wet money. I do not like to touch it. I do not want to take a sopping wet bill. Would you want to? I don't know why it is wet and I would like to keep it that way and keep it out of my drawer
7. When I ask how you want your money don't tell me you want it in pennies unless you really do. If you think it would be funny to count out that many pennies, you need a life.
8. When I ask you to remove your sunglasses and hat, please do it- and do it nicely. There is a reason we do this. It's not because we want to take away your right to wear what you want or that we even want to look at your face but we have to have you do it. It's for our protection. You can thank all those quality people that have robbed the credit union wearing hats and sunglasses. It's their fault.
9. Ok, so if I have asked you if there is anything else you need and you say no then you are done. Leave my window. Don't say, "can I get 50 dollars?" Why do you think I ask you if you need anything else. I am not making small talk. I am making sure I have done all you need me to do so you can leave me alone.
10. Don't ding the bell in the drive thru. We can see your car sitting there. We know you need something. We will help you whether or not you ring that bell. Ringing the bell just makes us mad not faster.
11. It is called a CHECKING not CHECKINGS. There is no S. You have one checking account. This is not just a credit union thing. This is basic grammer. You have one-not two, therefore it is not plural. Get it right.
12. When you bring in a stack of bills make sure they are not folded, crumpled, out of order or ripped apart. It helps when we have to count it. unfold it, uncrinkle it, do whatever you have to do to make it easier to count.
13. Don't throw a fit when I ask for your ID. If you want money or information then I want your ID. You can't do anything in this world without ID, what makes you think I would give you money without ID. If you don't want me to check your ID, then don't be mad if I give your money to someone else. Makes perfect sense.
14. We are blessed with the internet. Use it. If you need a statement, look online. That is why we have a website. We also mail them out. Don't lose them. Please don't come in here and ask for 2 years worth of statements and then get mad when I say there will be a fee.
15. When you come to my window, get off the phone. How would you like it if you were talking to me and I was too busy on my cell phone. I don't think your weekend plans are that important that you can't hang up and call them back after you leave my little window.
16. If I tell you I can't do something for you, don't tell me that we did it last time or that other branch does it. If that's the case, go to the othe branch. We don't care. There is obviously a reason why we cant do something and it doesn't matter if you tell us that we did it last time. That won't make us do it this time.
17. If it is 4:59 and you are flying down the road to make it to the branch before we close, just come tomorrow. Don't run into the branch with only 1 or 2 minutes to close. Especially if you have a long transaction. We have been here all day and we want to go home but we can't if you are coming into the branch to do a forgein wire with cash, a transfer and make a money order if we only have 1 minute till close. This is common courtesy.
18. Don't get miffed if we are out of stamps. We are not the post office. If we are out, go there and get some.
19. If you need things copied, stapled or faxed, go to kinkos. We are not a copy center. Make a copy of your check before you come to the branch. Thats not our job.
Now with all that being said, I am sure tomorrow will be a better day. I am off to lunch!
I love you all!
Friday, February 23, 2007
Why I hate my job.
Posted by Stac at 12:02 PM
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1 comments:
Girl, you are FUNNY! That was definitely a good list & made me laugh out loud.
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